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Hardware & Operation

Double Hung Window Repair

Stuck sashes, broken balances, and worn hardware made right.

A double hung window should glide up, stay put, and come down with two fingers. When it sticks, slams shut on its own, or will not open at all, the culprit is almost always the balance system or the hardware, not the window itself. We repair both sashes, the balances behind them, and the locks and lifts, so the window works the way it did when it was new.

The balance is the spring mechanism hidden in the frame that carries the weight of the sash. When one fails, the window falls shut or refuses to stay open, and people often assume the whole window is done. It is not: a balance replacement is a routine repair we do constantly across North Bay and Astorville.

Older double hung windows with sash cords and weights get the same care. We replace worn cords, free up seized pulleys, and get heritage windows moving again without losing their character.

While the sash is out we check the glass and seals too. If a pane has fogged, a thermal seal repair at the same time saves a second visit, and cracked panes are covered under glass replacement.

What's included

  • Balance replacement or repair, spring and block-and-tackle types
  • Sash cord and spring replacement on older windows
  • Freeing and realigning stuck or painted-shut sashes
  • Lock, lift, and tilt-latch hardware replacement
  • Weatherstripping renewal for a tight close
  • Operation test on both sashes before we leave

When to call us

  • A window that will not stay open, or slams shut on its own
  • A sash that sticks, jams, or needs real force to move
  • Rattling or looseness in the frame when the wind picks up
  • A tilt-latch or lock that no longer engages
FAQ

Double Hung Repair: questions we hear most.

Straight answers from the person who does the work. If yours is not here, call and we will talk it through.

Why won’t my double hung window stay open?
The balance system that counterweights the sash has failed or worn out. It can be a spring or block-and-tackle mechanism depending on the window’s age. We replace the balance and the window stays open again.
Can you fix a window that is painted or swollen shut?
Yes. We free the sash without damaging the frame or the glass, then adjust and lubricate the tracks so it moves properly and keeps moving.
Do you repair older windows with ropes and weights?
Yes. We replace worn sash cords and service the pulleys and weights, which keeps older and heritage windows working without replacing them.
How long does a double hung repair take?
Most balance and hardware repairs are done in one to two hours per window. We carry common balance types with us, so many repairs finish in a single visit.
Is it worth repairing an older double hung window?
If the frame is sound, almost always. New balances and hardware cost a fraction of a replacement window, and we will tell you straight if a window is genuinely past saving.

Ready to fix your windows?

Free estimates, transparent pricing, and same-day service available in the North Bay core. Open Monday to Friday, 9am to 6pm.